Privacy Policy

Last updated: September 1, 2026

This privacy policy explains how spring-loop collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you submit an inquiry through our website, we collect:

• Your full name
• Email address
• Service selection information
• Any additional details you choose to provide in your message

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about property opportunities and service updates
• To improve our website functionality and user experience
• To analyze website usage patterns and optimize our content
• To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit information through our inquiry forms
• Legitimate interests in providing and improving our services
• Contractual necessity when delivering services you have requested
• Legal obligations we must fulfill under applicable law

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and business
• Professional advisors including lawyers and accountants
• Law enforcement or regulatory authorities when legally required
• Property owners or letting agents when coordinating viewings with your explicit consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry data is typically retained for three years from the date of last contact. You may request deletion of your data at any time by contacting us.

Your Rights

Under data protection law, you have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please review our Cookies Policy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.

Contact Us

If you have questions about this privacy policy or how we handle your personal data, contact us at:

Email: [email protected]
Address: 142 Cromwell Road, Kensington, London SW7 4EF, United Kingdom